These Terms of Service govern your use of JR Car Rentals’ website and vehicle rental services. By using our website or submitting a rental request, you agree to the terms below. If you do not agree, please discontinue use of our services. JR Car Rentals is a trade name and brand operated by Venturas Companies Holdings LLC.
1. Description of Services
JR Car Rentals provides vehicle rental services, including rental inquiries, availability confirmation, reservations, and customer support.
Payments are processed only after vehicle availability is confirmed and rental details are approved. Submitting a request does not guarantee availability or finalize a booking.
2. Communication Consent
JR Car Rentals may contact you regarding rental inquiries, reservations, and service updates through SMS, phone calls, or email.
- SMS Messages: Receiving SMS messages is optional and requires explicit opt-in consent. Consent to receive SMS messages is NOT required to rent a vehicle or use our services.
- Phone Calls: We may contact you by phone if you provide your number and consent to receive calls.
- Email Communications: Providing your email allows us to send booking confirmations, receipts, and rental-related updates.
3. SMS Messaging Terms
The JR Car Rentals SMS Program provides rental application notifications, identity and eligibility verification updates, booking information, rental-agreement reminders, pickup information, service notices, and customer support messages. Promotional messages about discounts, offers, or services are sent only when a customer separately opts in to marketing SMS.
- Optional Consent: SMS consent is optional, is not a condition of purchase or rental, and is obtained through separate, unchecked consent boxes for non-marketing and marketing messages.
- Age Eligibility: You must be at least 18 years old to enroll in the JR Car Rentals SMS Program. Vehicle-rental eligibility may require a higher minimum age under applicable law or the rental agreement.
- Message Frequency: Message frequency varies depending on rental activity, booking updates, support needs, and the communication options you select.
- Costs: Message and data rates may apply based on your mobile carrier plan.
- Opt-Out: You may unsubscribe from SMS messages at any time by replying STOP. You will receive a confirmation message, and no further SMS will be sent unless you opt in again through the same enrollment process.
- Help: Reply HELP to any SMS message or contact JR Car Rentals support at +1 978-736-3200 or [email protected] for assistance.
- Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier network availability and is not guaranteed.
- Privacy: For information about how we collect, use, and protect information, review our Privacy Policy.
4. User Responsibilities
By using our services, you agree to:
- Provide accurate, complete, and truthful information in your application.
- Update your details if changes occur before or during your rental period.
- Provide valid identification and driver’s license when required.
- Follow all rental terms, driving laws, and safety guidelines.
- Use vehicles responsibly and lawfully.
Providing false or misleading information may result in reservation cancellation or service refusal.
5. Emergency & Roadside Support
If you experience vehicle issues or emergencies, contact JR Car Rentals support immediately at +1 978-736-3200 so we can assist you as quickly as possible.
6. Payments & Billing
Payment terms, rental rates, and insurance details are confirmed before final approval of your rental agreement.
JR Car Rentals processes payments securely through approved payment providers. We do not store full credit card details on our servers.
7. Limitation of Liability
To the fullest extent permitted by law:
- JR Car Rentals is not liable for indirect, incidental, or consequential damages, including service interruptions, third-party delays, or lost personal property.
- Our liability for direct damages is limited to the amount paid for the rental service.
Website Use Disclaimer: We strive to keep our website accurate and operational, but we do not guarantee uninterrupted service, error-free content, or availability at all times.
8. Changes to These Terms
JR Car Rentals reserves the right to update these Terms at any time. Continued use of our services after changes means you accept the updated Terms. We encourage you to review this page periodically.
9. Contact Us
If you have questions or concerns about these Terms, please contact us:
JR Car Rentals
5 Hampshire St, Unit 5A
Salem, NH 03079
Phone: +1 978-736-3200
Email: [email protected]